Creating web content for disabled visitors
This workshop discusses the importance of accessible web content and visitor information and how it can ensure that disabled audiences feel welcomed and supported before they even set foot in the museum.
Jane Samuels, Access and Equality Manager, Natural History Museum
Matthew Cock, Chief Executive, VocalEyes
Using a story-first approach to apps
Mobile apps are most effective if the heritage site and its stories take precedent over flashy technology, as London’s Tower Bridge reveals in this workshop.
Dirk Bennett, Exhibition Manager, Tower Bridge and Monument
Jo Reid, Managing Director, Calvium
What technology is right for your audience?
English Heritage's Eltham Palace in Greenwich, London, has used a mixture of high-tech and low-tech to create a magical and engaging experience for its visitors.
Spencer Clark, Sales Director, ATS Heritage
James Simpson, Senior 3D Designer, Bright
Using technology to reveal hidden collections
Sedgwick Museum of Earth Sciences in Cambridge reveals how it used 3D scans and specialist web technology to allow visitors to explore a collection of fossils discovered by Agostino Scilla in the 17th century.
Dan Pemberton, Collections Manager, Sedgwick Museums of Earth Sciences
Peter Pavement, Director, Surface Impression
Building a new reality
This workshop reports on the work of the pan-European DigiArt Project, set up to provide cost-efficient ways to digitally capture and display cultural artefacts. It features a low-cost laser scanner, drone-based digitisation of archaeological sites and software to create interactive digital museums.
Professor David Burton, Project Director, Liverpool John Moores University
Kevin di Modica, Archaeologist, Scladina Cave and Archaeological Centre and Museum
Reaching global audiences from remote locations
This workshop discusses the development of a fully immersive 3D virtual landscape, where it is possible to explore more than 400,000 hectares of the Flow Country – a large expanse of peat bog in north east Scotland.
Andrew Coupar, Policy and Advice Manager, Scottish Natural Heritage
Paul Forster, Account Executive, Peel Interactive
Putting regional heritage on the map
A case study of Know Your Place West of England – an ambitious Heritage Lottery Fund-project (involving more than 20 organisations and 100 volunteers) to digitally map the heritage of historic counties of Gloucestershire, Somerset, Wiltshire and the former Avon area.
Felicia Davies, Project Officer, Know Your Place West of England
Lori Streich, Director, Rowan Associates South West
Workshop room 2: Commercial activities
Using brand to attract new audiences
A museum’s brand plays an important role in raising its profile, attracting new audiences and supporting income generation. This is illustrated in a discussion of the National Galleries of Scotland’s new brand strategy.
Patricia Convery, Acting Director of Audience Engagement, National Galleries of Scotland
Jo Marsh, Director, Jane Wentworth Associates
What do funders want?
This sessions aims to put delegates in the shoes of a major funder.It highlights what makes a successful funding application and shares top tips on applying to the Esmée Fairbairn Collections Fund (EFCF), which is delivered by the Museums Association. EFCF will give out a record £3.5m in grants from 2017-19 for collections projects with a social impact.
Jonathan Catherall, Programmes Manager, Museums Association
Food for footfall
This workshop examines food and drink trends in the museum and heritage sector, highlighting how catering facilities can increase footfall and revenue.
Anna Fenten, Head of Marketing, Levy Restaurants UK
Roy Westwood, Creative and Innovations Director, Levy Restaurants UK
Getting costs right on capital projects
This workshop explores how to reduce financial risk on capital projects of all sizes, highlighting that the devil is often in the detail.
Jamie Coath, Partner, Purcell
Scott Lindsay, Senior Architect, Purcell
Heritage Learning, based in Hull, has successfully operated a self-funded business model for six years. This workshop highlights how it supports other organisations to adopt similar models and explores new customer-centred approaches to sustainability.
Jane Avison, Business Manager, Heritage Learning
David Alcock, Senior Project Manager, Heritage Learning
Influencing and advocacy skills
Museums that can show why they matter are more likely to secure political support and public and private investment as demonstrated by Cornwall Museums Partnership.
Katie Childs, Policy and Projects Manager, National Museum Directors’ Council
Emmie Kell, Chief Executive, Cornwall Museums Partnership
Enterprising museums: boost income, engage communities
The Scottish Maritime Museum set up the Scottish Boat Building School in 2014 to offer young apprentices the chance to gain skills and qualifications in both traditional and modern boat building. This workshop reveals how such enterprising projects not only boost a museum's commercial income but also increase its profile and positively affect the wider community.
Martin Hughes, Manager of the Boat Building School
David Mann, Director, Scottish Maritime Museum
Involving volunteers in conservation work
This workshop reveals why bringing volunteers and conservators together to care for collections is both challenging and rewarding.
Pamela McIntyre, Project Development Officer, South Ayrshire Council
How smaller museums can work internationally
This workshop highlights the support available for non-national museums to develop the knowledge and confidence required to forge international relationships.
Dana Andrew, Project Coordinator, Working Internationally Regional Project
Lindsay Moreton, Collections Manager, Haslemere Educational Museum
Power of partnership: touring exhibitions
Revealing new narratives, shared resources and the exchange of skills and knowledge are just some of the benefits of partnership working, as shown by Next of Kin – an exhibition sharing mementos and memories of the first world war – in museums across Scotland.
Jo Sohn-Rethel, Project Coordinator, Next of Kin
Shona Sinclair, Curator, Live Borders
Using lighting to enhance the visitor experience
This workshop explains how simple lighting techniques and new technologies reinvigorated the displays at Mount Stuart on the Isle of Bute.
Nich Smith, Design Director, Nich Smith Lighting Design
Adam Ellis-Jones, Operations Director, Mount Stuart Trust
Connecting with non-museum visitors
The Geffrye Museum of the Home has been running creative projects to encourage non-visiting communities to contribute to its collections. It consults with communities through a number of forums, including an interfaith and intergenerational steering group it established.
Laura Bedford, Access and Public Programmes Manager, Geffrye Museum
Kelly Robinson, Young Persons and Secondary Schools Manager, Geffrye Museum
Increasing access to collections
Moving 1.3 million objects from The Hunterian Museum to Glasgow’s Kelvin Hall has been challenging but new approaches to storage have opened up more of the collection to the public, students and researchers.
Malcolm Chapman, Head of Collections Management, The Hunterian
Andy Duck, Head of Marketing and Communications, Bruynzeel Storage Systems
Measuring the success of travelling exhibitions
This session explores the possibility of creating key performance indicators and measurable analytics for temporary exhibitions. Athens's Herakleidon Museum will feedback on its experience of working with Vastari – an online network that helps museums to tour exhibitions globally, share information and communicate with the private sector.
Nicholas T. Kondoprias, Director, Herakleidon Museum, Athens, Greece
Jenny Judova, Travelling Exhibition Manager, Vastari Group
Workshop room 2: Audiences, learning and engagement
Engaging LGBTQIA audiences
Proud City – an exhibition exploring the lives of LGBTQIA people in Edinburgh – was developed by curators and outreach teams. This workshop explains how the project experimented with new ways of working to bring about radical change.
Diana Morton, Outreach and Access Manager, Edinburgh Museums and Galleries
Victoria Garrington, Curator, Edinburgh Museums and Galleries
Hazel Marzetti, Project Volunteer
Can museums have an impact on children’s wellbeing?
This session investigates the potential for journal writing within museums to have a positive impact on children’s wellbeing, confidence and reflective thinking. It uses case studies from a variety of organisations and explores a project currently under development.
Tim Slack, Director, Appreciating People
Helen Evans, Education Coordinator, Canal and River Trust Museums
Effective storytelling for tours
Bletchley Park reveals how it worked with The Whole Story to improve its tour with new storytelling techniques and kept its voluntary guides onside.
Lily Pender, Partner, The Whole Story
Rebecca McAllan, Director of Public Engagement, Bletchley Park
It’s in the way that you move
New approaches to capturing and analysing visitors’ movement are helping to inform museum design and operations. This session will look at examples in a number of museums, including the Swiss Transport Museum.
Sam Moutet, Associate Director, Movement Strategies
Panna Kemeys, Account Manager, Xponia
Improving your family offer with Arts Award
Museums are increasingly using Arts Award to guide families around their collections and sites. This session explains how Arts Award encourages families to explore in more depth, taking part in creative activities, discovering new art forms and learning about artists and collections.
Caroline Bray, Arts Award Development Association, Museums, Heritage and Libraries
Miranda Stearn, Head of Learning, University of Cambridge Museums
Creative use of visitor-facing staff
The National Museum of Scotland in Edinburgh explains how it involved frontline staff in its storytelling sessions for children.
Fiona Johnston, Learning Enabler, National Museums Scotland
Fiona Whyte, Learning Enabler, National Museum of Scotland.
Health and wellbeing: working with older audiences
Older people are by far the largest audience for museums' health and wellbeing activities. How can your museum become age friendly? This workshop shares new thinking on the importance of active ageing; cognitive and physical stimulation; and prevention and resilience to enhance age-related wellbeing.
Laura Phillips, Head of Community Partnerships, British Museum and member of the Age Friendly Museums Network
Representative from Glasgow Life (tbc)