We’re a small and friendly team – please get in touch and we’ll do our best to help you. We also have a frequently asked questions section that may answer your query.
Please note that we are trialling a reduced and compressed hours week. Our working week is Monday to Thursday and we primarily work remotely. We occasionally send and pick up post from our office, but we ask you to contact us by email or phone using the details below.
For urgent press enquiries we will endeavour to respond out of office hours.
Membership and subscriptions
Sophie and Emma are here to help with your membership or subscription queries
020 7566 7880
Please note our office hours are Monday to Thursday, 9am-5.30pm.
If you have a query about your membership outside of these hours please email firstname.lastname@example.org and it will be answered as soon as possible.
If you have a query about free entry with your membership card please see our FAQs.Membership FAQs
Finance and billing
Jolanta and Neil will assist you with payments and invoice queries
020 7566 7830
Our policy team will assist with any media or press enquiries about our work
Campaigns and advocacy
Find a Job, Find an Object and Find a Supplier
Emma is here to help you with our ‘Find A’ services
020 7566 7831
Emergency/out of hours contact
All regular queries around membership, events, professional development and our other services will be dealt with within our working week.
However, if your query is an urgent press enquiry or an emergency related to our building or events, please call the number below.
020 7566 7804
42 Clerkenwell Close, London EC1R 0AZ
+44 (0) 20 7566 7800