As the public face of the museum, visitor services staff are vital in communicating information about displays and collections to visitors. They are also able to offer unique insight into audiences and how they engage with the museum.
Delegates to the Museums Association's annual conference in October will have the chance to discuss how the front-of-house experience can transform the wider museum workforce.
But do museums undervalue front-of-house staff? Are their experiences used to inform other areas of museum practice, from curatorial and design to marketing? And are there enough opportunities for people working in visitor services to move into other careers in museums?
Vote in the poll and have your say in the comment box below.
Delegates to the Museums Association's annual conference in October will have the chance to discuss how the front-of-house experience can transform the wider museum workforce.
But do museums undervalue front-of-house staff? Are their experiences used to inform other areas of museum practice, from curatorial and design to marketing? And are there enough opportunities for people working in visitor services to move into other careers in museums?
Vote in the poll and have your say in the comment box below.
