In practice
In focus: Online retail
Museums can use online shops to boost income and increase engagement with their collections
E-commerce strengthens a museum’s brand
NMS ensures its online shop reflects the diversity of its collections
Creating a high-performing online shop
George Crabb from Other Media discusses the merits of good website design
Identify bestsellers and keep costs low
Bristol Culture sheds light on how it uses dropshipping to reduce risk
Creating more representative museum content
Museums can be guilty of pigeonholing disabled communities
Taking a strategic approach to access
An external access review can help museums embed inclusive principles in their work