In practice

Asking the right questions

Developing content for visitor surveys

Harnessing the power of data

How museums can use visitor survey data to create change

Getting a good response rate

How to develop museum surveys that people don’t mind filling in

Making surveys work for your museum

Laura Crossley shares her top tips on creating visitor surveys

National Media Museum puts visitors in the spotlight

Bradford-based museum displays portraits of museum visitors

@museumhour

Weekly museum debate hosted on Twitter

Being meaningful and original on social media

Museums’ rich content gives them the edge online

Boosting social media content by involving young people

Brighton Museum uses young Instagrammers to promote exhibition

A collaborative and open approach ensures success online

Organisational culture can hamper a museum’s ability to develop an effective digital strategy

Making an impact on social media

Museums have a lot to gain from social media, but getting it right isn’t always easy

Natural History Museum brings dinosaurs to life with 360-degree video

Website launch follows extensive digitisation project

Museums in Worcestershire launch volunteering website

Fourteen cultural institutions advertise roles on the website