In practice

Writing letters

The Postal Museum takes a “revelatory” and “inclusive” approach to text

Voices from the workhouse

Storytelling at Gressenhall Farm and Workhouse

Having a conversation with visitors

Lucy Harland explains why tone of voice matters in museums

Exhibition in County Down challenges perceptions around disability

Project led by the Seacourt Print Workshop is also researching how the arts affect people's wellbeing

Telling stories

Creating compelling, original and accessible content that makes museum collections sing

LTM to help kids become engineers

Educational programme will provide activities for more than 7,000 pre-schoolers

International artists living in war zones email work to UK exhibition

YSP features the work of artists from countries in turmoil

Peer mentoring

Lucy Marder, the cultural partnerships officer at the South East Museum Development Programme, shares her top tips on peer mentoring

London Transport Museum uses mentoring to support apprentices

Mentoring is one of a number of initiatives that supports diversity and professional development at the museum

How to be a good mentee

Mentees need to be clear about what they want to achieve

Creating an effective mentoring scheme

The MA’s professional development officer Tamsin Russell shares her top tips on setting up a mentoring scheme

How to be a good mentor

An effective mentor listens empathetically, introduces new possibilities and challenges their mentees where appropriate