In practice

Making mentoring work for your museum

Whatever approach a museum takes to mentoring it is important to have clear objectives from the start

Creating an effective mentoring scheme

The MA’s professional development officer Tamsin Russell shares her top tips on setting up a mentoring scheme

The Hunterian takes new approaches to storage

Move to Kelvin Hall will see the transfer of 1.5 million objects

Courting the press

Ben Luke, the art critic at the Evening Standard, reveals how cultural institutions can establish effective relationships with the media

Why museums use visitor surveys

Good-quality visitor data can inform almost every aspect of a museum’s work

Asking the right questions

Developing content for visitor surveys

Harnessing the power of data

How museums can use visitor survey data to create change

Making surveys work for your museum

Laura Crossley shares her top tips on creating visitor surveys

Getting a good response rate

How to develop museum surveys that people don’t mind filling in

National Media Museum puts visitors in the spotlight

Bradford-based museum displays portraits of museum visitors

@museumhour

Weekly museum debate hosted on Twitter

A collaborative and open approach ensures success online

Organisational culture can hamper a museum’s ability to develop an effective digital strategy