Introduction
Museums are essential spaces for reflection, discussion, connection, learning and fun. Having access to collections, experiences and community interaction has …
Workforce
Meet the team
It was critical that this research was grounded in the principles we wanted to see within the sector – respecting …
Background and research
The coronavirus pandemic created a backdrop against which many museum practices and approaches were reviewed or evolved. During the pandemic …
Professional development
Professional development includes all the training, knowledge and skills required to be able to do a role effectively, efficiently and …
Inclusion
A commitment to inclusive practices, from recruitment to celebration, from communication to improvement, is vital. Including all colleagues working in …
Recognition
Front-of-house colleagues are the face of the museum. The experience is made possible by these museum professionals engaging with visitors, …
Contract and conditions
Museums need a workforce that represents their communities, is respected and is rewarded fairly. This representation needs to be modelled …
Wellbeing
We define wellbeing as the state of being comfortable, healthy, or happy; wellbeing is affected by our experience of life …
On the front line
A new charter will aim to address the low morale among visitor experience teams
York Museums boss to join National Trust for Scotland
Reyahn King will leave in the summer
Jonathan Watkins steps down from Ikon, Birmingham
Director will move on in October
Clare Lilley named director of Yorkshire Sculpture Park
Founding director Peter Murray is retiring in March after 45 years