In practice

Exploring the front-of-house experience

The story behind the Attendant’s View blog

Working front-of-house can be an ideal way to build skills

Case study from Cynon Valley Museum and Galleries, Wales

Valuing front-of-house teams

Such crucial, skilled roles should be seen as central to museums' offer

Developing a career in front-of-house

Operations roles should be considered as responsible, professional roles with a career trajectory

Kelvingrove Museum joins Smartify app

Around 350 works at the museum will be accessible on the app

Attracting journalists to your museum

An alternative to press views

Public relations for museums of all shapes and sizes

How to capitalise on your assets

Dealing with negative press attention

Having a plan in place is key

Public relations: top tips

From press releases to private views

So you want to build a game?

Practical advice on the design process

What makes a good museum game?

Five things to think about

Gamifying the museum

The potential of games and play in museums