Language

Language matters when discussing ableism and wellbeing, as it reflects emotion, respect and identity.

Our work in this area is grounded in the social model of disability, where people are disabled by barriers in society, not by their physical or mental impairments, and it is on this basis that our recommendations have been developed.

The MA will use the term disabled to describe individuals with a disability – acknowledging the breadth of disabilities, individual experiences and identity – with a focus on those working in or with the museum sector.

It is key to understand intersectionality, recognising that people have multiple, overlapping aspects of identity that shape their experiences. Individuals will have different experiences of being disabled due to factors such as gender, socio-economic status, race or ethnic background, and may face unique challenges.

Glossary of inclusive language

To ensure clarity and understanding throughout this report, the following key terms are defined:

Ableism: Discrimination, prejudice or social bias against people with physical, intellectual or psychological disabilities.

Anti-ableism recognises abled privilege and actively looks to challenge and dismantle it through theory, actions and practices.

In the Code of Ethics, “anti-ableist” is defined as “recognises abled privilege and actively looks to challenge and dismantle it through actions and practices”.

Inclusive wellbeing initiatives: Programmes and policies designed to support the mental, physical and emotional health of the workforce, particularly those from underrepresented or marginalised groups.

Mental health: A state of wellbeing in which an individual realises their own potential and can cope with the normal stresses of life, work productively and contribute to their community. It encompasses emotional, psychological and social wellbeing and affects how we think, feel and act.

Mental health is influenced by various factors including genetics, life experiences and environmental conditions, and is essential for overall health and quality of life. Good mental health is not merely the absence of mental illness but involves positive characteristics such as resilience, a sense of purpose and the ability to form healthy relationships (World Health Organisation).

Microaggression: Subtle (often unintentional) behaviours, comments or actions that communicate prejudiced attitudes or stereotypes towards a person or group, especially based on disability, race, ethnicity, gender, sexuality or other aspects of identity. While they may appear harmless or trivial, microaggressions can cause significant emotional harm over time, contributing to feelings of exclusion, invalidation and distress for those who experience them.

Othering: The act of treating someone as though they are not part of a group and are different in some way.

Participant(s): A disabled museum professional who took part in a discovery discussion.

Psychological safety: A workplace environment where individuals feel safe to express their thoughts, ideas and concerns without fear of retribution, discrimination or exclusion.

Wellbeing: A holistic state in which an individual experiences positive physical, mental and emotional health, a sense of purpose, and life satisfaction. It is characterised by the ability to manage stress, maintain fulfilling relationships, engage in meaningful activities and achieve personal goals.