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Getting to know your audienceCustomer relationship management is a big trend in digital marketingMuseum Practice18.04.2017
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RMG in union talks over rest break paymentsProposals follow merging of visitor experience, admissions and commerce departmentsMuseums JournalNews05.04.2017
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Migration Museum Project secures exhibition spaceVenue in south London will be used for exhibitions and eventsMuseums JournalNews04.04.2017
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Cutty Sark, LondonAbout £50m has been spent on the Cutty Sark restoration, but Oliver Green says the resulting visitor experience needs more atmosphere and excitementMuseums JournalReviews01.09.2012
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