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1-4 of 4 results
  • Visitor service: do museums get it right?
    Front-of-house can make or break a museum visit but are museums doing enough to prioritise visitor service?
    Museum Practice
    15.03.2012
  • Developing a strong front-of-house workforce
    Front-of-house staff have the potential to transform the visitor experience, but it's up to museums to help them do this
    Museum Practice
    15.03.2012
  • Front-of-house narratives
    Jade-Lauren Cawthray explains how the Garden Museum developed a front-of-house narrative to deliver its sustainable development message
    Museum Practice
    15.03.2012
  • Volunteers and front-of-house
    Volunteers can bring passion to front-of-house roles but they need to be well managed
    Museum Practice
    15.03.2012