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2011 January, 2012 July, 2012 March, Visitor services
1-6 of 6 results
  • In praise of the gallery invigilator
    Invigilators guide visitors to more than the loo, says Kenn Taylor, this key role engages with art and audiences in equal measure
    Museums Association
    Comment
    30.07.2012
  • The Audience Agency: open for business
    England's new national audience development body is a mix of supermarket and vintage boutique, says CEO Anne Torreggiani
    Museums Association
    Comment
    25.07.2012
  • Visitor service: do museums get it right?
    Front-of-house can make or break a museum visit but are museums doing enough to prioritise visitor service?
    Museum Practice
    15.03.2012
  • Developing a strong front-of-house workforce
    Front-of-house staff have the potential to transform the visitor experience, but it's up to museums to help them do this
    Museum Practice
    15.03.2012
  • Front-of-house narratives
    Jade-Lauren Cawthray explains how the Garden Museum developed a front-of-house narrative to deliver its sustainable development message
    Museum Practice
    15.03.2012
  • Volunteers and front-of-house
    Volunteers can bring passion to front-of-house roles but they need to be well managed
    Museum Practice
    15.03.2012