Access: visually-impaired visitors

Practical ways to create inclusive experiences for visually-impaired visitors

Audience research

Audience research can promote visitor engagement and inform interpretation and programming

Autism-friendly museums

Creating safe and inclusive spaces

Deaf and hard-of-hearing visitors

Making museums more accessible to deaf and hard-of-hearing visitors

Engaging millennials

How can museums engage with millennials? 

Family-friendly museums

From flexible ticketing to honest marketing

Late-night events

The benefits and logistics of holding late-night events

Membership schemes

How to develop and market membership schemes

Older audiences

How can museums become more age inclusive?


Create teenage-friendly spaces and develop projects with young adults


How can museums benefit from rising numbers of tourists in the UK?

Supplementary schools

How museums can build sustainable relationships with new audiences and communities

Under 5s

Practical ways to welcome young children into museums

Visitor surveys

From developing surveys to creating change

Youth panels

How museums and galleries are working with youth panels