Volunteers


Taking on volunteers at your museum isn't a decision to be taken lightly. Working with volunteers takes time and resources, and it's important that you have a strategy in place to manage your volunteer workforce.

In this Museum Practice, Felicity Heywood explores what volunteering means in the age of the Big Society and looks at different approaches to recruiting and managing volunteers.

There are also case studies from the Imperial War Museum and Nuneaton Museum and Art Gallery. Plus, vote in our poll and have your say on the issues discussed.


Volunteering and the Big Society


What does the Big Society mean for museums?

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Recruiting volunteers


Felicity Heywood looks at best practice for recruiting volunteers

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Developing a volunteer policy


A volunteer policy should be the foundation of all the work a museum does with volunteers

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Volunteers: your legal obligations


Felicity Heywood explains what legal obligations a museum has towards its volunteers

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Case study: volunteers as advocates


Volunteers can act as advocates and help museums connect with new audiences

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Case study: sustainable volunteer strategies


The Imperial War Museum is developing strategies to use volunteers in a more sustainable way

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A volunteer's perspective


Ingrid Beazley explains how volunteering at Dulwich Picture Gallery led to her developing the award-winning website Dulwich OnView

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Have your say on volunteers


Whether you're a volunteer or a paid member of staff, have your say on the issues surrounding volunteers and vote in our poll

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Volunteers: further resources


Related articles, websites, reports and social media

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Volunteer membership


For those volunteering in museums