Introduction: staff development


Forget the jargon - find out how to develop your team of staff and volunteers

01.01.2009

Staff matters


A museum's staff has always been its most important asset. Penny Ritchie Calder looks at how the workforce is changing to meet new challenges

01.01.2009

Successful recruitment


A good person specification and job description that accurately explain the job and the skills required are the key to successful recruitment

01.01.2009


Workforce training and development


There are many ways to boost your skills and develop your career, from formal qualifications to internships, job shadowing and coaching

01.01.2009

Coping with managerial responsibility


For many people working in museums, having to take on management responsibility is inevitable - and most will need to quickly learn how to cope

01.01.2009


Staffing at smaller museums


Smaller museums often have informal teams and flexible roles. But managers still need human resources expertise to run their teams effectively

01.01.2009

Dealing with unhappy staff


Even the happiest workforce can be destabilised if minor problems are allowed to escalate. Managers must take decisive action to maintain harmony

01.01.2009


Case study: climbing the career ladder


Networking both within your museum and outside, and looking for new opportunities to learn, are key to climbing the career ladder, says Praveen Herat

01.01.2009

Case study: recruiting young people


Tate Britain's Tate Forum scheme opens doors to young people who would not otherwise think of a career in museums or the art world.

01.01.2009


Case study: passing on knowledge


Len Pole had a long career as the curator of Saffron Walden Museum, and recently returned to share his knowledge with the latest generation of staff

01.01.2009

Staff development: further reading


Further guidance on staff development, from the role of trustees to training volunteers and building an exhibition team

01.01.2009