Introduction: staff development
Forget the jargon - find out how to develop your team of staff and volunteers
01.01.2009
Staff mattersA museum's staff has always been its most important asset. Penny Ritchie Calder looks at how the workforce is changing to meet new challenges
01.01.2009
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Successful recruitmentA good person specification and job description that accurately explain the job and the skills required are the key to successful recruitment
01.01.2009
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Workforce training and developmentThere are many ways to boost your skills and develop your career, from formal qualifications to internships, job shadowing and coaching
01.01.2009
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Coping with managerial responsibilityFor many people working in museums, having to take on management responsibility is inevitable - and most will need to quickly learn how to cope
01.01.2009
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Staffing at smaller museumsSmaller museums often have informal teams and flexible roles. But managers still need human resources expertise to run their teams effectively
01.01.2009
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Dealing with unhappy staffEven the happiest workforce can be destabilised if minor problems are allowed to escalate. Managers must take decisive action to maintain harmony
01.01.2009
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Case study: climbing the career ladderNetworking both within your museum and outside, and looking for new opportunities to learn, are key to climbing the career ladder, says Praveen Herat
01.01.2009
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Case study: recruiting young peopleTate Britain's Tate Forum scheme opens doors to young people who would not otherwise think of a career in museums or the art world.
01.01.2009
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Case study: passing on knowledgeLen Pole had a long career as the curator of Saffron Walden Museum, and recently returned to share his knowledge with the latest generation of staff
01.01.2009
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Staff development: further readingFurther guidance on staff development, from the role of trustees to training volunteers and building an exhibition team
01.01.2009
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