Retail


A museum shop is part of the overall visitor experience, yet many disappoint visitors, let down the brand and fail to generate a sustainable income.

In this issue of Museum Practice, Simon Stephens explains how museums of all sizes can raise income through on-site shops and websites. There are articles on retail design on a budget, till systems, e-commerce and partnership working.

Meanwhile, retail consultant Chris Walton offers her advice on what makes a good museum shop.

There are also a selection of case studies from Museum Practice readers and the chance for museums to submit their own case studies.


Retail design on a budget


Museums can design successful shops by following some general principles

15.08.2011

Electronic point of sale systems


Simon Stephens looks at some best-practice guidelines for installing an epos system

15.08.2011


Raising income through retail


A successful museum shop provides ambience and relevant products

15.08.2011

Your retail case studies


Case studies from Museum Practice readers and the chance to submit your own retail stories



Guide to online retailing


Simon Stephens looks at how social networks and third-party websites can help fuel online sales

15.08.2011

Case study: online retailing


The V&A increased online sales by focusing on branding and exclusive products

15.08.2011


Retail and partnership working


Simon Stephens looks at how museums in Yorkshire are working together to improve their retail offer

15.08.2011

Case study: print-on-demand


Birmingham Museum and Art Gallery worked with Cabinet UK to launch a print-on-demand service

15.08.2011


Further resources: retail


Further articles and online resources on retail design, epos systems and e-commerce

15.08.2011

Free MP seminars


MP seminars open to all visitors and delegates

10.08.2011


You might also be interested in...




Raising income


It is possible to turn a necessity - getting the cash tills ringing - into a virtue. Museum Practice looks at how museums can raise an income through shops, cafes, venue hire and even filming


Ticketing


This issue of Museum Practice explains how museums can use information from ticket sales for marketing and advocacy, and explores new trends such as biometric verification and paperless tickets